Frequently Asked Questions
About The Studio
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HDLASH® is owned and operated by Darlene, a licensed esthetician and lash artist who has been professionally lashing since 2015. Darlene specializes in customized lash and brow services with a strong focus on retention, precision, and natural lash health.
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HDLASH® was established in 2016 and officially trademarked in 2019.
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HDLASH® is located inside Salons by JC, next to Vons.
Address:
3651 Midway Dr, Ste 37
San Diego, CA 92110 -
Upon entering Salons by JC, turn left, followed by two right turns. HDLASH® is located down the first hallway.
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Yes. Free parking is available on-site.
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Yes. Salons by JC is fully handicap accessible, including parking, entry, and interior access.
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Yes. HDLASH® operates from a private suite to ensure a quiet, comfortable, and personalized experience.
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For insurance and safety reasons, no guests are allowed, including children and pets.
Booking Policies
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All appointments are booked online through Vagaro. Sign up and download app to easily manage all appointments and payments.
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Please cancel or reschedule at least 24 hours in advance.
Same-day cancellations and no-shows are subject to a 30% fee of the scheduled service.
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Please call or text (619) 535-7412 as soon as possible. Appointments more than 10 minutes late may need to be adjusted or rescheduled.
Appointment Guidlines
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No caffeine or smoking at least 2 hours prior
Arrive makeup-free
No guests allowed
Avoid high or low buns or ponytails
Bring headphones if desired for comfort
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Please cancel or reschedule at least 24 hours in advance.
Same-day cancellations and no-shows are subject to a 30% fee of the scheduled service.
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Please call or text (619) 535-7412 as soon as possible. Appointments more than 10 minutes late may need to be adjusted or rescheduled.
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Lash extensions - every 2-3 weeks for fills.
Lash Lifts and Brow Laminations - every 6-8 weeks
Brow Tint - every 2 weeks
Lash Extensions
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Most clients return every 2–3 weeks for fills. With proper aftercare and hygiene, retention can be strong throughout the full lash cycle.
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Classic – One extension per natural lash for a clean, subtle look
Hybrid – A blend of classic and volume for light texture and fullness
Volume – Handmade fans for a fluffier, bolder look
Mega Volume – Ultra-fine, dense fans for full drama and depth
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Touch-Up: 80%+ lash retention
Standard Fill: 70% lash retention
Fill Plus: 50–70% retention (book extra time)
Full Set: Less than 50% retention or more than 4 weeks since last visit
If you’re unsure, book a standard fill to reserve your spot and text (619) 535-7412 for guidance.
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Not when done properly. I use safe isolation, lightweight lashes, and adhesive designed to protect your natural lash health.
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No. Eye makeup—especially mascara and eyeliner—breaks down the adhesive and causes poor retention.
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Use an oil-free lash cleanser morning and night, and after sweating or swimming. You’ll receive one at your first visit.
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Water, steam, and heat for 24–48 hours
Rubbing, tugging, or sleeping on your lashes
Oil-based skincare and eye makeup
Heat sources like ovens, grills, or lighters
Lash Lift & Tint
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A lash lift is a semi-permanent treatment that lifts and curls your natural lashes from the base, making them appear longer and more defined—without extensions.
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Results typically last 4 to 6 weeks, depending on your natural lash growth cycle and aftercare.
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A lash lift enhances your natural lashes by lifting and curling them, while extensions add synthetic lashes to your natural ones for extra length, volume, and density.
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Yes. Lash tinting is often added to deepen the color of your natural lashes, especially for clients with lighter hair. It enhances the results of the lift and eliminates the need for mascara.
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Lash lifts should be spaced every 4–6 weeks
Lash tints can be done every 2 weeks for maintenance
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Arrive with clean, makeup-free lashes
Avoid using waterproof mascara at least 24 hours prior
Do not wear contact lenses to your appointment
Avoid caffeine at least 2 hours beforehand for a smoother service
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Keep lashes dry for at least 24 hours
Avoid makeup, steam, sweat, or excessive heat
Do not rub your eyes or sleep on your lashes
Use a nourishing keratin serum or lash conditioner after 24 hours to maintain lash health and shine
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Yes—after the first 24 hours. Use a non-waterproof, oil-free mascara to avoid compromising the lift.
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Lash lifts are safe for most clients. However, if you have extremely short, brittle lashes, or have had eye irritation or allergies in the past, a patch test or consultation is recommended before booking.
Brow Lamination + Tint
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Brow lamination is a semi-permanent treatment that straightens, lifts, and smooths the brow hairs into a fuller, more uniform shape. It helps create a fluffy, polished brow look while keeping hairs in place.
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Brow lamination focuses on reshaping and setting the brow hairs. Brow tinting and shaping (waxing or threading) may be added to enhance color and definition.
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Results typically last 4–6 weeks, depending on your hair growth cycle and aftercare.
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Brow tinting enhances the color of your brows, making them appear fuller and more defined. The tint is customized to complement your natural hair color and skin tone.
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Brow tint typically lasts 3-10 days on the skin and up to 6 weeks on the brow hairs. Results vary.
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Brow lamination should be done every 6–8 weeks
Brow tinting can be refreshed every 1 to 2 weeks
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Avoid sunburn, irritation, or exfoliation in the brow area for 24–48 hours
Stop using retinol, Retin-A, or active skincare near the brows for at least 72 hours
Arrive with clean, makeup-free brows
Inform your artist if you’ve had recent microblading, permanent makeup, or chemical peels
Patch tests are recommended for sensitive skin or allergies
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Keep brows dry and product-free for 24 hours
Avoid touching, rubbing, or applying pressure to the brows
No makeup, oils, or skincare on the brow area for 24 hours
Avoid heat, steam, sweating, and sun exposure for 48 hours
After 24 hours, apply a nourishing brow oil or serum
Avoid exfoliating the brow area for 72 hours
It is recommended to purchase a brow wax or gel for styling.
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Clients with active skin irritation, open wounds, sunburn, or certain skin conditions in the brow area should wait until the skin has healed before booking.